Skills & Experience

After a wondrous career in other design disciplines, I decided to get back to what I was passionate about–back to what I do best—draw and create beautiful things. I decided that creating for the web could give me the challenge and enjoyment I seek. It's dynamic, ever-changing and if one sits for a moment—whooosshh, there it goes! Seeing how its evolved in ten short years, blows the mind. I love what I do.

Glenn Knapp's profile picture

Glenn Knapp

Title: Senior Creative Professional
Role: Web Design, Art Direction, Development

An 18 year multi-disciplinary design career with 8 years in the industry crafting compelling solutions to creative problems, from discovery to delivery, that balance quality, time and budget. A highly creative, hands-on senior design professional with a solid track record facilitating innovative high-impact designs.


  • 2005–NCSU

    CIW v5 Site Designer Certification

  • 1991–NCSU

    Bachelor of Architecture

  • 1990–NCSU

    Bachelor of Environmental Design in Architecture


Leadership. Having seen the departure of both Creative and Associate Creative Directors, stepped in and took the reigns of the creative department, managing the largest push in the agency's 9-year history, ensuring all creative initiatives were timely and flawless in their execution.

Problem Solving. Initiated and outlined strategy for previous agency's digital asset management system, resulting in a savings of $250,000 in lost production time and billable revenue.

Communication. An early proponent and evangelist for user experience and “mobile-first” design thinking as part of our digital creative process. Instrumental role in swaying traditional-minded opinions in favor of such services that were eventually woven into the fabric of the agency.

Industry Knowledge. Developed keen understanding of the healthcare/pharma advertising legal landscape, ensuring creative deliverables maintained legal standards and established best practices.

Visual Impact. Touched all brands within the previous agency, tenuring the most knowledge and experience, ensuring the quality of workmanship and adherence to the brand code.

Character. Instrumental in identifying creative talent, played a direct role in hiring of interns, and freelancers, of whom, some had become valuable full-time employees of the Creative Department.

Expertise. Defined the process that transitioned art directors and graphic designers into an online-print work-flow environment, and participated in their educational transition.

Pedigree. 8 years in the industry. 10 years in other design disciplines, as a designer, with leading roles in construction, project and sales management. Possess a unique perspective about the ubiquitous nature of design.


  • Jan '10–Jul '14

    Digital Studio Manager

    MedThink Communications

    Created cutting-edge solutions for a wide variety of corporate and brand initiatives that drove user engagement in a collaborative, team-oriented environment. Collaboratively oversaw designs from discovery through delivery, while managing and coordinating internal and external resources in a “time is of the essence” atmosphere.







    Ensured the overall quality of creative produced by the agency, including:

    • User-centric, responsive web and device interfaces
    • Digital detail aids
    • Flash/rich-media ads
    • Multi-channel email (CRM) marketing campaigns
    • Corporate eLearning platforms
    • Traditional print
    • Social media
    • Pitch work and concepting

    Exercised brand standard consistency and maintained brand stewardship for clients including Aerocrine, Amgen, Covis, For Dummies, Liposcience, Salix Pharmaceuticals and Teleflex.

    2-time Eddy Award winner—a quarterly, peer-nominated award for top employees who demonstrate a high level of performance, work ethic, and exude the company's values.

  • Jun '07–Apr '09

    Web Designer

    Designed and built websites, online ads, email marketing campaigns and print collatoral for clients of and The Union Tribune. Assigned special projects in collaboration with Internet Operations.







  • Feb '07–May '07

    Web Designer

    Responsible for design, UX, code development and QA of corporate websites as a member of a specialized creative team.





  • Jun '06–Dec '07

    Contract Web Designer

    Eastridge Infotech

    LPL Financial (Sep 2006 - Feb 2007). Rebuilt eLearning modules. (Jun 2006 - Aug 2006). First of two contracts. Second contract, Jun 2007 – Dec 2007 (hired full-time thereafter).






8 years in a constantly evolving industry, creating beautiful things.


Built semantic HTML/CSS when others were using tables.


Keeping creative knowledge to oneself is just not fair.

Software Proficiencies

The tools of the trade, which are constantly evolving.


  • OSX, PC
    Mavericks, Windows 7/8
  • Adobe CC Suite 2014
    Photoshop, Illustrator, InDesign, Flash, Fireworks, Dreamweaver, Acrobat Pro
  • Protyping
    Basalmic, Protoshare, Fireworks, SlickMap
  • Typography
    Extensis, Typekit, Font Awesome
  • Office Suites
    MS Office 2011 for Mac, Open Office 3
  • Back Office
    Salesforce, WebVantage


  • HTML5, CSS3
    Modernizr, Boilerplate, Media Queries, Animate.css
  • RWD Frameworks
    Bootstrap, Foundation, Ink
  • Email Marketing
    Bronto, Mailchimp, Marketo
  • Dev Tools
    GitHub, Tower, Beanstalk, Bitbucket, SVN, Chrome
  • Workflow & Collaboration
    Basecamp, Atlassian (JIRA, HipChat), Trello
  • Javascript, jQuery

New Tools & Tech

  • Photoshop Plugins
    Avocode Beta, PNG Express, Kuler, WebZap
  • Tablet Apps/Tools
    Procreate, Paper, Adobe Apps (Shape, Sketch, Draw, Brush, Color, PS Mix)
  • Coding Tools
    Brackets, Adobe Edge Tools
  • Social Media
    Dribbble (Newb), Behance
  • Productivity Tools

Creative Skills

The ability to make something from nothing.

  • Web, Interactive, UX/UI Design
  • Concepting & Storyboarding
  • Integrated Marketing
  • Advertising & Rich Media
  • Illustration

Development Skills

The where-with-all to build a creative vision.

  • Front-end Coding
  • Motion Graphics
  • Prototyping
  • Dev Workflow
  • CMS

Directive Skills

The know how to guide a team to the finish.

  • Cross-functional Communications
  • Design Directive and Approval
  • Creative Mentoring
  • Freelance/Talent Management
  • Collaborative Mediation

Other Considerations

When the opportunity presents, I like concepting and brainstorming, sketching ideas and storyboards on a tablet, constantly pushing the creative envelope. Currently interested in CSS preprocessors, Sketch 3, improving my javascript and learning video-editing techniques. My Superpower—the ability to reap big groans with the corniest of jokes.

Make Contact

If you would like to know more about Glenn's inner-self, and/or want to make the universe a more beautiful place, consider the communication options below.